Conditions of sale

GENERAL TERMS AND CONDITIONS OF SALE

Acceptance of Terms and Conditions of sale

The customer acknowledges having read the special terms and conditions of sale when placing the order and expressly declares to accept them without reservation.  These General Terms and Conditions of Sale govern the contractual relationship between FUNNYGLASS and the customer. FUNNYGLASS reserves the right to change these General Terms and Conditions of Sale at any time. 

Order and Quotation

FUNNYGLASS shall confirm acceptance of the customer's order via post or email to the address indicated by the customer. The sale shall be concluded only upon written confirmation of the order. FUNNYGLASS reserves the right to cancel any order from a customer with whom there is a dispute over payment relating to a previous order or for any transaction that seems questionable or whose origin is suspicious. By validating the order, you are declaring that you accept the order and all the General Terms and Conditions of Sale. 

Production time

The manufacturing times are indicated for information for each product. Tracking and order status can be viewed online on your customer account. The products available in stock are shipped within 48 hours. 

Validation of the order

An order is final according to its status:
• status "in delivery" for products in stock, such as window braces.
• "Manufacturing in progress" status for custom-made and on-demand products, such as custom-made plexiglass cut-outs.

A validated order can not be canceled or refunded.

Delivery

Items are delivered to the delivery address selected when placing the order. Items in stock are shipped within 48 hours by Colissimo Recommandé (registered mail) with insurance. Postage by weight with proof of dispatch, signed delivery, tracking service, delivery within 2 business days. FUNNYGLASS shall not be held liable for any consequences resulting from late delivery. Items are shipped at customer's risk. It is important that you check that the items are in perfect condition when you receive them and that you indicate any comments or reservations at the time of delivery. The delivery must be made no later than 30 days after the payment of the order. At the expiration of the 30 days after payment of the order, the customer can request the refunding of the entire order. The refunding will be made at the latest within fourteen days from the date of the cancellation of the order

Online Payment

Prices for the www.myvitrail.com shop are indicated in Euros inclusive of all taxes. Pursuant to article 293 B of the General Tax Code, VAT does not apply. The amount charged to the customer is that indicated on the order confirmation sent by FUNNYGLASS. The invoice must be paid in full on the date of the order. We accept payment by: 

  • PayPal
  • Credit card: Visa, MasterCard
  • Cheque
  • Wire transfer

Cheques must be issued by a bank domiciled in mainland France. Cheques are cashed upon receipt. Cheques should be sent to:

 

Right of withdrawal

All items are subject to exchange or refund within the legal or contractually stipulated periods. Pursuant to article L 121-20 of the Consumer Code, the customer may cancel the order within 14 days of the date of delivery of the products ordered. 

If the customer exercises this right of withdrawal, the cancelled items must be returned in their original packing in perfect condition and with any accompanying accessories and documents. Items returned incomplete, damaged, or soiled shall not be accepted. The return costs shall be borne by the customer. 

Exception to right of withdrawal

In accordance with the right of withdrawal and sales on Internet, are excluded from the right of withdrawal all the customized articles or made to measure. Custom-made plexiglass cutting or any custom manufacturing does not give right to any retraction once the order is in progress.

Legal Information

This website is the property of FUNNYGLASS, registered with the Répertoire des Entreprises et des Etablissements (Directory of Businesses and Establishments) under SIRET number 521 844 241 00013